You are applying for:

Front Office Representative

Reports To: Front Desk Supervisor

Position Objective:Provide direct support to physicians, mid-level providers, clerical staff and patients.Coordinates inter and intra office communications.Work directly with patients to ensure smooth patient flow, patient satisfaction and coordination of multiple tasks.Presents a positive image to supporting staff members and patients at all times. 

Position Requirements:High School Diploma or Associates Degree in related field, previous experience in a medical office practice, excellent communication and computer skills, reliability, patient service focus and professional appearance.Required to work flexible hours and travel between offices.Ability to work early morning starting at 7:00 a.m. and late night until 6:00 pm.

Detailed Responsibilities: 

Physical/Mental Demands: Multi-task duties require prolonged sitting, light walking, light stooping, light lifting bending and reaching and heavy repetitive motion upper extremities. Ability to focus, multi task, learn and retain front desk processes and successfully complete training.Employee must be able to project a positive attitude and diplomacy in an occasionally stressful work environment.

First State Orthopaedics reserves the right to revise this job description at any time.

EXPECTATIONS OF ALL EMPLOYEES

NOTE:This job description is not intended to be all-inclusive.The above statements are not to be construed as an exhaustive list of all responsibilities, skills or duties, requirements, efforts or working conditions associated with the job.While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).This document does no create an employment contract and employment is “at-will”.